Commercial Banking Officer

About the Role

The Commercial Banking Officer is responsible for developing new business, underwriting, structuring, and closing commercial loans, as well as maintaining and servicing an existing portfolio. This role represents the Bank in the local community through active participation in community affairs and marketing all of the Bank’s products and services.

Responsibilities

• Evaluate needs of potential clients and offer appropriate financial products, services, and loans.
• Promote and cross-sell other products and services as appropriate to client requirements.
• Respond to client phone calls, inquiries, and requests regarding accounts within 24 hours.
• Provide ongoing relationship servicing with current clients to maintain goodwill and gain additional business.
• Conduct networking activities such as community events, attending local Chambers of Commerce meetings, developing relationships with centers of influence, and entertaining clients/prospects to enhance relationships and create new sales.
• Develop call lists of clients and prospects to meet monthly call goals.
• Conduct warm and cold prospect calls in accordance with stated goals.
• Generate new business to meet annual growth goals.
• Prepare and compile client information to open new accounts.
• Gather and analyze financial data to assist in determining the creditworthiness of potential clients for risk and underwriting purposes.
• Prepare loan memos and documents to submit for loan approval.
• Ensure completeness and accuracy of loan documentation.
• Oversee timely closing and funding of loans.
• Inform and advise clients of status or enhancements to current account productivity and suggest resolution on account disputes and other account activity.
• Coordinate and assist back office personnel in resolving credit problems, delinquent payment issues, overdrafts, and other related affairs.
• Responsible for being familiar with all compliance regulations and policies applicable to this position and ensure compliance.

Requirements

• Bachelor’s degree in a related field and a minimum of three (3) years’ banking or financial services experience.
• Experience working directly with customers at all levels, from support staff to business owners and managers.
• Excellent communication and presentation skills, as demonstrated by previous experience interacting with decision-makers and influencers.
• Ability to prepare/coordinate proposals, review proposals for accuracy, and work productively through the underwriting process.
• Experience working independently.
• Ability to stay organized and multi-task.
• Experience using Microsoft Outlook, Word, and Excel.

Physical Requirements and Environmental Conditions

• Sustained standing and sitting.
• Frequent use of PC, including typing or sustained attention to monitor.
• Occasional presentations requiring public speaking to small groups.
• Occasional lifting of basic office files or equipment up to 20 lbs.
• Normal office environment with comfortable internal temperatures and low-level noise.
• Some travel necessary for client/prospect meetings and networking events.