Commercial Auto/GL Claims Specialist

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company with an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing, and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

About the role

Provides quality investigation and analysis to adjust claims of high complexity/severity, including litigated files, to proper resolution. Promotes the success of the organization through development of relationships with agencies, policyholders, and employees. Serves as a relationship contact for assigned agent(s) related to all claims. This role has a hybrid work arrangement of working in the office 2 days a week (Tuesday and Wednesday).

Responsibilities

• Collaborate proactively with agents, policyholders, and internal stakeholders on claims of high complexity/severity and provide strategic input on book of business.
• Investigate losses, identify coverage, evaluate liability and damages, review and analyze documents and legal pleadings independently.
• Collaborate with counsel to manage litigated claims and leverage past experience to analyze documents and legal pleadings.
• Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations, and settle claims pursuant to guidelines.
• Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
• Determine need for, identify, and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
• Address contractual indemnifications and/or additional insured coverage issues.
• Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.
• Participate on cross-functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary.
• Travel overnight up to 10% and travel daily between locations.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 6 years of experience handling general liability and/or bodily injury claims of high complexity/severity.
• Experience with contractual indemnification and additional insured coverages.
• AIC or SCLA certification preferred.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills including Microsoft Office Suite.
• Demonstrated ability to build positive relationships and partnerships within the department, across the organization, and with external customers.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.

Benefits

• Competitive base pay and performance-based incentive pay.
• Comprehensive health and welfare benefits.
• 401(k) savings plan with profit sharing.
• Generous paid time off programs.
• Flexible work arrangements to promote work-life balance.