Commercial Account Manager

About the role

Dunn’s HVAC, Plumbing & Electrical - Pelham, a Southern Home Services Company, is seeking a dynamic Commercial Account Manager to join a thriving business that values work-life balance and cares about its employees.

Responsibilities

• Identify and pursue new business opportunities in the commercial sector, targeting potential clients in need of HVAC, electrical, and plumbing services.
• Build and maintain strong, long-term relationships with existing and new commercial clients, ensuring their needs are met and fostering repeat business.
• Conduct meetings with potential clients, present tailored service solutions, and prepare detailed proposals to win new contracts.
• Analyze market trends and competitor activities to develop effective strategies for acquiring new clients and expanding service offerings.
• Manage and grow an assigned portfolio of commercial accounts, ensuring satisfaction and addressing any service or performance issues as they arise.
• Collaborate with internal teams to ensure smooth service delivery, accurate quotes, and the successful implementation of service contracts.
• Track sales performance, provide regular updates on progress, and forecast future sales opportunities to leadership.
• Proactively address client concerns, provide exceptional customer service, and offer solutions to improve client satisfaction and retention.

Requirements

• 3+ years of experience in commercial sales, ideally in HVAC, electrical, plumbing, or a related field.
• Proven track record of success in business development and account management within a B2B environment.
• Strong knowledge of HVAC, electrical, and plumbing services and solutions is preferred but not required.
• Exceptional communication and negotiation skills, with the ability to engage with C-level executives and key decision-makers.
• Ability to build and maintain long-lasting customer relationships.
• Excellent organizational and time management skills, with the ability to manage multiple accounts and prioritize effectively.
• Self-motivated with a results-oriented approach to achieving sales targets.
• Proficiency in CRM systems, Microsoft Office Suite, and sales tools.
• Able to work independently while collaborating with internal teams to meet customer needs.
• Bachelor's degree in Business, Sales, Marketing, or a related field is preferred but not required.

Qualifications

• Exceptional interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Ability to manage multiple tasks and projects simultaneously.

Skills

• Commercial sales experience.
• Customer relationship management.
• Sales presentations and proposal writing.
• Market analysis and strategy development.
• Account management and service delivery.
• CRM system proficiency.

Benefits

• Reliable, year-round work.
• Weekly paychecks.
• Paid time off and holidays.
• Comprehensive medical, dental, and vision benefits.
• Health savings account.
• Flexible spending account.
• Employee discounts.
• Company-paid short-term life insurance.
• Life insurance.

Pay

The salary range for this position is $50,000 - $80,000 annually, commensurate with experience.

Schedule

This is a full-time position with flexible scheduling to accommodate your needs.