Commercial Account Manager

Benefits

• Health insurance
• Profit sharing
• Training & development
• Vision insurance
• 401(k) matching
• Company car
• Dental insurance

What You'll Do

• Build & Manage Commercial Relationships
• Develop and maintain strong relationships with commercial property owners, facility managers, property managers, insurance professionals, and community partners.
• Become a trusted advisor by educating clients on restoration services, emergency response planning, and disaster preparedness.
• Conduct regular client visits to strengthen relationships and identify opportunities.
• Represent SERVPRO Team Toft at networking events, industry meetings, and community functions.
• Develop New Business Opportunities
• Identify and pursue new commercial restoration opportunities related to water, fire, storm, and emergency response services.
• Build a pipeline of potential commercial clients and referral partners.
• Possess the ability to prospect, network, and create connections with businesses throughout the market.
• Respond quickly and professionally to opportunities when losses occur.
• Collaborate with operations teams to support successful customer outcomes.
• Present & Communicate
• Deliver professional presentations to businesses, organizations, and community groups.
• Clearly communicate SERVPRO’s capabilities, services, and value.
• Customize presentations and conversations based on customer needs.
• Partner With Internal Teams
• Work closely with Restoration, Reconstruction, Estimating, and Leadership teams.
• Communicate customer expectations and opportunities effectively.
• Support an exceptional customer experience from relationship development through project completion.

What We're Looking For

• Experience in B2B sales, account management, business development, or relationship-based sales.
• Strong ability to build and maintain professional relationships.
• Excellent presentation, communication, and interpersonal skills.
• Comfortable meeting with business owners, executives, and decision-makers.
• Ability to identify opportunities and turn relationships into business growth.
• Strong organization, follow-through, and time management skills.
• Self-motivated with the ability to work independently.
• Valid driver's license with an acceptable driving record.

Preferred Qualifications

• Experience in restoration, construction, insurance, property management, or facility services.
• Experience managing commercial accounts or referral partnerships.
• Experience with CRM systems and sales tracking tools.
• Knowledge of water, fire, storm, and property damage restoration.

The Right Person Will Demonstrate

• Strong relationship-building skills
• Confidence and professionalism when presenting
• Ability to create trust and credibility with clients
• Strong communication and listening skills
• Persistence and accountability
• A proactive approach to finding opportunities
• A genuine desire to help businesses protect their people and property

Career Growth

• Career growth opportunities within commercial sales, account management, and leadership.
• Competitive salary with performance-based incentives.
• Paid Time Off (PTO).
• Paid Holidays.
• Health, Dental, and Vision Insurance (eligible after 60 days).
• 401(k) with Company Match.
• Employee Referral Bonus of $1,500.
• Annual Anniversary Bonus of $1,000.
• Training and professional development opportunities.