Commercial Account Manager

About the role

The Account Manager role supports Business Development Executives in servicing and developing P&C insurance programs in assigned territories. The position markets and sells PMIG and PMCA insurance products based on insured needs, targeting commercial lines, life, and benefits products.

Responsibilities

• Meet or exceed assigned production goals.
• Coordinate sales and retention activities with Business Development Executives.
• Manage existing insureds' accounts to create long-term relationships.
• Pursue opportunities for account growth and new business.
• Provide regular and proactive communication with internal and external partners.
• Provide strong team representation and set proper member expectations.
• Provide timely and accurate coverage analysis and insurance proposals.
• Attend and participate in meetings and conventions as requested.
• Provide superior customer service while ensuring timely coverage analysis and detailed documentation.

Requirements

• Knowledge of insurance principles, practices, and products.
• Ability to build relationships and conduct business within assigned territories.
• Strong telephone sales and customer service skills.
• Thorough knowledge or ability to acquire knowledge in insurance underwriting, sales, and data interpretation.
• Ability to establish and maintain effective working relationships.
• Ability to prioritize work and make critical decisions.
• Ability to interpret and apply laws, rules, and regulations.
• Ability to escalate concerns appropriately.

Qualifications

• Account Manager I: High School Diploma or equivalent and 3 years of related experience; or Associate’s Degree or equivalent and 1 year of related experience; or Bachelor’s Degree.
• Account Manager II: High School Diploma or equivalent and 5 years of related experience; or Associate’s Degree or equivalent and 3 years of related experience; or Bachelor’s Degree and 2 years of related experience.

Skills

• Ability to build relationships and conduct business within assigned territories.
• Strong telephone sales and customer service skills.
• Thorough knowledge or ability to acquire knowledge in insurance underwriting, sales, and data interpretation.
• Ability to establish and maintain effective working relationships.
• Ability to prioritize work and make critical decisions.
• Ability to interpret and apply laws, rules, and regulations.
• Ability to escalate concerns appropriately.

Benefits

• Competitive salary.
• Annual discretionary bonus.
• Access to benefits package including:
• Health, Dental, Vision & Life coverage.
• 401(k) with Company Match.
• Paid Time Off.
• 8 Paid Holidays.
• Volunteer Time Off.
• Paid Parental Leave.
• Hybrid/Remote Work Options.
• Employee Assistance Program.
• Tuition Reimbursement.

Pay

Competitive salary.

Schedule

Hybrid/Remote Work Options.