Commercial Account Executive

About the role

The Commercial AE role at incident.io is pivotal to the company's growth. You'll be selling into VP Engineering, CTO, and SRE leaders at forward-thinking digital-native companies, with deals typically ranging from $40k to $50k and a clear path to higher figures. The role involves a full-cycle approach with a strong outbound bias, where you build your own target lists, run creative outreach campaigns, and close deals within a 45-day cycle.

Responsibilities

• Own your own pipeline from target list creation to closing deals
• Build and maintain relationships with key stakeholders
• Run creative outbound campaigns to reach decision-makers
• Close deals within a 45-day cycle
• Work closely with a Business Development Representative (BDR) and Solutions Engineer
• Collaborate with Customer Success from early stages of the deal
• Operate in a startup environment where your work is visible and impactful

Requirements

• Experience closing deals in the $40k-$50k range with sub-60-day cycles
• Outbound selling is seen as a craft, not a numbers game
• Genuinely curious about the challenges faced by on-call engineers
• Comfortable holding technical conversations independently
• Scrappy and resourceful in approaching tasks
• Appealed to by the startup culture and startup life

Qualifications

• Technical background, preferably in engineering or related fields
• Strong communication and interpersonal skills
• Ability to build and maintain relationships with key stakeholders
• Experience working in a startup environment
• Passion for AI and its applications in incident response

Skills

• Outbound selling and pipeline management
• Building and maintaining relationships with key stakeholders
• Technical understanding of incident response and AI
• Problem-solving and creativity in sales strategies

Benefits

• Private medical insurance
• Competitive annual leave
• First Friday off each month
• Enhanced pension contributions
• Meaningful equity
• Unlimited AI spend
• Generous parental leave
• Two budgets for personal development and setup

Pay

$90K - $110K

Schedule

Full-time position