Commerce Senior Delivery Lead

About the Role

We are seeking a highly effective Delivery Lead to join our team, responsible for the overall success of Digital Commerce, Experience Platforms, and Agentic programs. This role focuses on client relationships, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and experience managing programs that combine strategy, experience design, and technology disciplines.

Responsibilities

• Lead the end-to-end delivery lifecycle of complex, global, and large-scale marketing, commerce, and content solutions in a highly client-facing role.
• Develop strong working relationships with senior management and identify follow-on project opportunities.
• Plan and estimate delivery work using an Agile approach, focusing on project milestones, resource planning (on-shore and off-shore), scope, budget, risk identification, and mitigation planning.
• Manage day-to-day on-shore and off-shore project teams during the project lifecycle.
• Manage project ideation, gather high-level business requirements, and define detailed requirements and processes into epics and stories.
• Lead experience-led teams in developing strategic vision and creative UI/UX design.
• Contribute to solution plan definition and platform migration and global roll-out strategy and execution.
• Interact with client stakeholders for business justification, funding, scope, and timeline.
• Contribute to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and resource growth.

Requirements

• Minimum 12+ years of experience leading the successful delivery of experience platforms projects.
• 8+ years of experience implementing comprehensive marketing suites such as Salesforce Commerce/OMS/Revenue Cloud, Adobe Commerce Cloud, SAP Commerce, and MACH-based Commerce.

Qualifications

• Bachelor's degree or equivalent (minimum 12 years) work experience (preferred but not required).
• Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex websites, commerce applications, or marketing automation platforms.
• Minimum 3+ years of experience delivering projects integrating functional capabilities such as:
• Customer Data Platform
• Digital Analytics
• Digital Asset Management
• eCommerce Integration Platform
• Journey Orchestration
• Marketing Automation
• Personalization
• Search / SEO
• Web Content Management
• Multi-device support (smart-phone, tablet, desktop, console, set-top box)
• Experience in algorithmic decisioning or management.
• Experience defining, designing, and implementing development architectures leveraging CI/CD principles.
• Strong understanding of PCI/PII security and data privacy requirements.
• Strong knowledge of project management methodology, including developing detailed work plans, identifying and resolving issues, managing risk, and running team meetings.
• Exceptionally strong leadership and communication skills to manage client accounts and multidisciplinary teams.
• Experience in a consulting environment with a demonstrated track record of continuing responsibilities, creativity, and innovation in complex global-scale programs.

Pay

Compensation varies depending on factors such as office location, role, skill set, and experience. Annual salary ranges by location are as follows:

• California: $163,000 to $413,600
• Cleveland: $150,900 to $330,900
• Colorado: $163,000 to $357,400
• District of Columbia: $173,500 to $380,500
• Illinois: $150,900 to $357,400
• Maine: $138,800 to $304,400
• Maryland: $163,000 to $357,400
• Massachusetts: $163,000 to $380,500
• Minnesota: $163,000 to $357,400
• New York: $150,900 to $413,600
• New Jersey: $173,500 to $413,600
• Virginia: $150,900 to $380,500
• Washington: $173,500 to $380,500

Benefits

Accenture offers a market-competitive suite of benefits, including:

• Medical, dental, vision, life, and long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays and time off