Comfort Advisor
Folkes Home Services · Fishkill, NY · 3 mo ago
OTHRFull-time
Responsibilities
- Educate homeowners on modern HVAC comfort systems, efficiency options, indoor air quality solutions, and system benefits
- Conduct comfort and safety assessments by asking targeted questions to understand customer needs
- Explain findings and system recommendations in a clear, easy-to-understand manner
- Prepare professional HVAC system proposals following company pricing standards and manufacturer guidelines
- Absorb customer approval and signed agreements for recommended systems and services
- Maintain a professional appearance, attitude, and communication style in all customer interactions
- Conduct follow-up site visits to ensure satisfaction, installation readiness, and project accuracy
- Maintain contact with customers throughout installation to confirm their expectations are met
- Review project details with the department manager for quality and accuracy
- Communicate system specs, installation details, financing information, and scheduling needs to support staff in a timely manner
- Submit photos, forms, and documentation promptly to ensure projects flow smoothly
- Provide installers with complete job details using written instructions, drawings, photos, and verbal guidance
- Stay in communication with installation teams throughout the job to support a high-quality installation
- Actively seek referrals from satisfied homeowners
- Possess prospecting skills through outbound calls and follow-ups
- Participate in company sales meetings, HVAC product training, and technical training sessions
Qualifications
- Strong interpersonal, communication, and consultative sales skills
- Ability to explain HVAC concepts clearly to non-technical customers
- Detail-oriented, organized, and able to manage multiple appointments
- Valid driver’s license and clean driving record
- Previous HVAC or in-home sales experience is highly preferred
Compensation
This position is commission-only. Uncapped earnings. Performance bonuses and spiffs available. This is a commission-only sales position. Comfort Advisors earn income solely through closed sales with uncapped earning potential, performance bonuses, and referral incentives.
What We Offer
- Medical, Dental, and Vision Insurance
- Affordable, comprehensive coverage
- 401(K) with Company Match Plan for your future with confidence
- Company-Paid Long-Term Disability & Life Insurance
- Security and peace of mind
- Voluntary Short-Term Disability & Life Insurance
- Additional protection tailored to your needs
- Paid Time Off