Color & Curl Concierge CosmoProf 06533
About the role
The Color & Curl Concierge / Colour & Curl Specialist is a key position responsible for driving the color and curl business. This role requires extensive education and certification courses.
Responsibilities
- Determine customer color and care related needs and offer professional advice and recommendations.
- Communicate upward and cross-functionally regarding calls, visits, orders, status of sales progress, follow-up plans, and any assistance needed with customers, associates, and vendors.
- Ensure customer concerns and questions are resolved in a timely, appropriate, and effective manner.
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques.
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting personal sales techniques.
- Ensure all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.
Requirements
- One year retail or other sales-focused experience.
- Licensed cosmetologist highly preferred in US and Canada.
- Reliable transportation to effectively service designated store and market.
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
- Strong business acumen and ability to read, interpret, and act on pertinent sales reporting.
- Working knowledge of retail sales, inventory control systems, and visual merchandising is strongly preferred.
- Strong knowledge of POS applications.
- Comprehensive knowledge of computers, iPads, mobile devices, and social media platforms.
- Commitment to working scheduled hours and having the flexibility to work additional hours based on changing business needs.
- Strong time management and organizational skills and the ability to manage multiple projects at once.
- Ability to present a professional image and interact positively with the public.
- Strong written and verbal communication skills, at all levels within and outside the organization.
- Must pass Color Certification Test within 60 days of hire to remain in position.
Skills
- Strong business acumen.
- Effective communication skills.
- Knowledge of retail sales and inventory control systems.
- Understanding of POS applications.
- Computer literacy.
- Knowledge of social media platforms.
Benefits
- Generous product discount and free sample products.
- Affordable health benefits including medical, dental, and vision coverage.
- 401(k) retirement plan.
- Vacation, sick, and holiday time.
Pay
Compensation is commensurate with experience.
Schedule
Hours are flexible and may vary based on business needs.
Why You’ll Love Working Here
- Creative, fun, and passionate team members.
- Opportunities for growth and advancement.
- Competitive compensation and benefits package.
- Inclusive culture that values diversity and self-expression.
Additional Information
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."
Qualifications
- One year retail or other sales-focused experience.
- Licensed cosmetologist highly preferred in US and Canada.
- Reliable transportation to effectively service designated store and market.
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
- Strong business acumen and ability to read, interpret, and act on pertinent sales reporting.
- Working knowledge of retail sales, inventory control systems, and visual merchandising is strongly preferred.
- Strong knowledge of POS applications.
- Comprehensive knowledge of computers, iPads, mobile devices, and social media platforms.
- Commitment to working scheduled hours and having the flexibility to work additional hours based on changing business needs.
- Strong time management and organizational skills and the ability to manage multiple projects at once.
- Ability to present a professional image and interact positively with the public.
- Strong written and verbal communication skills, at all levels within and outside the organization.
- Must pass Color Certification Test within 60 days of hire to remain in position.
Additional Notes
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.