Collision Estimator - Hourly

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coincides with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Performs quality inspection prior to vehicle delivery to the customer.
• Performs other related duties as assigned.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License Required.
• Ability to provide clear, concise information in writing, via phone and in-person.
• Prior collision estimating experience preferred.
• Familiar with estimating systems CCC1 preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills.
• Successful completion of background check required.

Benefits

Classic Collision offers competitive pay, benefits, and career advancement opportunities. The salary range for this position is commission based and dependent on expected sales volume.

Physical & Environmental

• Regularly required to use their hands and is required to talk and hear.
• Frequently required to stand, sit, and walk occasionally for long periods at a time.
• Occasionally required to reach with hands, and arms and move objects up to 20 pounds.
• Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.
• Abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required.

Behavioral Competencies

• Integrity - Respect, and accountability at every level and in every interaction.
• Customer Service - Provide the highest level of customer service while building customer satisfaction and retention.
• Innovation - Develops and displays innovative approaches and ideas to our business.
• Teamwork - Contributes to building a positive team spirit. Supports everyone’s efforts to succeed.

Company Information

Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities.