Collision Estimator

About the role

Group 1 Collision Center of IRA Toyota Danvers is part of fast-growing Group 1 Automotive, a leader in automotive retail. We are seeking a qualified AUTOMOTIVE COLLISION ESTIMATOR to join our team.

Group 1 is a Fortune 500 company offering a team environment, great benefits, and ongoing training and support for its associates. If you're passionate about joining a dynamic, fast-paced environment and meeting high standards, we encourage you to apply.

Responsibilities

• Greets customers upon arrival as well as communicates with them on the telephone, providing information, scheduling appointments, and collecting customer vehicle information.
• Buils and maintains strong relationships with customers, insurance companies, and co-workers.
• Listens to customer requests and completes a proper, clear explanation on the work order.
• Thoroughly checks the customers' vehicles to determine all damage, including structural, exterior, and interior damage, overall body, and mechanical issues.
• Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle, as well as the estimate for the salvage value of the total vehicle.
• Reviews with the customer the cost-effectiveness of repair versus replacement of parts.
• Determines costs associated with repainting or other applicable customizing that may be required.
• Properly completes insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
• Performs other duties as assigned by management.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.

Qualifications

• Greets customers upon arrival as well as communicates with them on the telephone, providing information, scheduling appointments, and collecting customer vehicle information.
• Buils and maintains strong relationships with customers, insurance companies, and co-workers.
• Listens to customer requests and completes a proper, clear explanation on the work order.
• Thoroughly checks the customers' vehicles to determine all damage, including structural, exterior, and interior damage, overall body, and mechanical issues.
• Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle, as well as the estimate for the salvage value of the total vehicle.
• Reviews with the customer the cost-effectiveness of repair versus replacement of parts.
• Determines costs associated with repainting or other applicable customizing that may be required.
• Properly completes insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
• Performs other duties as assigned by management.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.

Benefits

• Health insurance
• Dental insurance
• Vision, Life, Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program

Professional work environment

Our professional work environment includes job training and advancement opportunities.

Compensation

$34.00 to $48.00 per hour

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.