Collision Estimator

About the role

A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to determine the cost of repairs for the customer or insurance companies.

Responsibilities

• Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts
• Takes clear and accurate photos of damages
• Orders parts, checks availability and ensures that we receive the accurate discount from all vendors
• Documents and tracks vehicle progress throughout the entire repair process. Updates statuses in the production schedule
• Sets labor to Technicians and Painter
• Edits the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time
• Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided
• Finalizes and line matches supplements prior to vehicle delivery
• Confirms the insurance supplements are scanned and attached to estimating system
• Pre-closes files for delivery
• Verifies the exceptions tab in the estimating system throughout the repair process
• Ensures all parts have been received and invoices are posted
• Confirms all labor has been assigned accordingly
• Ensures vehicles are inspected for quality control before vehicles are delivered to customers
• Delivers vehicles, explains areas of the vehicle that were repaired and answers any questions the customer may have
• Prepares file for final bill upload
• Makes sure correct verbiage is used on estimate for final billing
• Documents in notes that you have completed the file and upload for billing

Requirements

• Requires little to no experience in discipline
• Conducts routine tasks as directed

Qualifications

• Education: High School Diploma
• Computer Skill: Basic knowledge Microsoft Office (Word, Excel, PowerPoint)
• Other Skills: Effective oral and written communications skills, Self-starter who is highly organized, Able to handle multiple projects and assignments with attention to detail, Problem solving, well organized, detailed oriented and accurate

Additional Preferred Skills/Experience

• Minimum 4 year of collision auto body repair experience
• Knowledge of insurance procedures and requirements
• I-CAR certification
• Proficient in the use of estimating software CCC One

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Paid Time Off