Collision Estimator

About the role

Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., with over 650 state-of-the-art locations in 38 states. The company also operates Crash Champions LUXE | EV Certified centers for highline and luxury EV repair.

Responsibilities

• Educate customers on vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write full estimates after disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process, ensuring Crash Champions’ quality standards via in-process QC.
• Keep customers fully informed and updated on vehicle status, delivering the best possible experience.
• Pull and review data procedures with Body Technicians and complete post-scanning for each vehicle.
• Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are met.

Requirements

• Customer service skills.
• Organization and multitasking abilities, with strong time management in a fast-paced environment.
• Knowledge of insurance partner processes (preferred).
• Familiarity with multiple estimating systems (CCC One preferred, Mitchell & Audatex).

Benefits

• Medical, dental, and vision insurance.
• Group life and disability insurance.
• 401k retirement plan with company match.
• Referral bonus program (“Cash From Crash”).
• 5 paid holidays.

Pay

Competitive compensation inclusive of monthly sales incentive bonuses. The posted pay range for this role is $65,000–$154,690 per year, with the actual offer based on job-related knowledge, skills, experience, and qualifications.