Collision CSR & Estimator Trainer

What You'll Do

• Deliver engaging instructor-led training on front-of-house and back-of-house operations, including system utilization, while training and developing customer service representatives and estimators on customer intake and vehicle repair processing
• Assist with scheduling classes, coordinating site visits, and conducting virtual support
• Ensure programs and processes are developed, assessed, communicated, and administered in compliance with Tesla’s objectives
• Effectively handle multiple priorities, organize workload, and meet project deadlines
• Operate a variety of hand, power, and shop tools
• Work independently in limited-supervision environments while complying with all Tesla safety rules, guidelines, and standards
• Perform any additional responsibilities as needed and assigned

What You'll Bring

• 5+ years of collision industry experience, with training experience preferred
• Certificate from Vocational School in Collision Repair preferred
• Experienced in front-of-house and back-of-house collision operations, including estimating platforms, production management systems and Microsoft Word, PowerPoint, Excel, and Outlook
• High level of proficiency in both written and spoken English
• Maintain and perform top-level professional integrity and appearance as a Collision Repair Program Trainer
• 60% travel domestically and internationally based on business needs
• Capable of lifting 50lbs. and driving a forklift

Benefits

• Competitive pay
• Medical plans with $0 payroll deduction
• Fertility, adoption, and surrogacy benefits
• Dental and vision plans with $0 paycheck contribution
• HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company-paid (Health Savings Accounts) HSA Contribution
• Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

• $64,600 - $114,000/annual salary + cash and stock awards + benefits