College Success Advisor- Williamson and Lewisburg Campuses

About the role

The College Success Advisor provides holistic student support services, intrusive academic advising, and outreach to new students. The incumbent guides students through the entire on‑boarding, enrollment, and advisement process, including admissions, career counseling, financial aid, academic planning, academic advising, and class scheduling. They respond to alerts for at‑risk students, collaborate with counseling, disability services, and testing, and serve as a mentor and coach from enrollment to graduation (working with faculty advisors after students complete select benchmarks). This in‑person position is split between the Williamson County and Lewisburg campuses. Columbia State Community College, Tennessee’s first community college (established in 1966), is committed to student success both in and out of the classroom and to economic and community development in its nine‑county service area.

Responsibilities

• Assist students in the completion of on‑boarding, application, and admissions to the college.
• Serve as a primary academic advisor, coach, and mentor for a caseload of students.
• Assist students with career exploration and choice of academic major.
• Assist students in developing academic plans for timely completion that include appropriate interventions at crucial junctures.
• Assist students in accessing resources for academic, financial, and/or personal support, coordinating with college personnel to resolve personal and financial barriers to student success.
• Maintain detailed records of student interactions and assure accurate tracking of individual student interventions and outcomes for at‑risk students.
• Maintain a flexible schedule for student advisement appointments in‑person or virtual.
• Collaborate with faculty and staff on the delivery of support components.
• Assist students/faculty advisors with completing admissions, financial aid requirements, and SAP appeals.
• Promote visibility of the Student Success Coach.
• Collaborate on individual student success strategies with faculty advisors.
• Participate in specialized training.
• Maintain currency of advising information in electronic and print publications.
• Support the Director of First Year Experience in assuring the development of individual academic plans and monitoring student progress toward completion.
• Monitor curricular changes and the impact of changes on