College Intern - Web and Media Solutions

About the role

The student intern will work daily scheduled hours based on the department’s needs, with a minimum requirement of 15 hours and up to 40 hours per week maximum. Hours are scheduled during Monday – Friday, 7 AM to 5 PM. We are willing to work around class schedules. A hybrid work environment is available (In-Office and Home).

Responsibilities

• Participate in customer support on supported systems.
• Participate in Business Activity analysis.
• Prepare content for migration into the supported systems.
• Aid in completing project deliverables.
• Test the solutions for the business unit.
• Coordinate and track user acceptance testing (UAT). Participate in UAT error mitigation.

Requirements

• Skilled in the use of Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and web browsers.
• Basic understanding of the practice of information management within a corporate setting.
• Excellent communication skills and the ability to interface directly with clients and colleagues.
• Outstanding presentation skills.
• Deals well with ambiguity and is comfortable in a fast-paced and evolving work environment.
• Results-oriented.
• High degree of learning agility.
• Team player.
• Capable of taking abstract concepts and making them more concrete.
• Hightly organized.
• Must be experienced in troubleshooting issues.
• Customer Focus: Puts the customer first and anticipates, identifies, and meets customer needs.
• Achiever: Drives projects along and consistently achieves goals daily.
• Analytical: Probes for greater understanding of a problem. Produces workable solutions. Demonstrates and understanding of how one issue may be a part of a much larger system.
• Communication: Expresses opinions, information, and key points of an argument clearly. Responds quickly to the needs of an audience and to their reactions and feedback.
• Responsibility: Takes ownership of actions, projects, and people. Shows initiative, acts with confidence, and works independently.

Qualifications

• Education: Additional requirements and qualifications are not specified.