College Intern - Clerk's Office

General Summary

$18.61 - $21.71
This is an on-site position
Interested in gaining hands-on experience in the legal field while helping your community navigate court services?
Join the Oakland County Clerk’s Office and be part of the e-Services Center supporting access to justice.

What You’ll Do

• Provide hands-on support to walk-in customers using the e-Services Center
• Aid individuals with e-filing court documents and navigating court systems
• Help customers search court records and obtain copies of documents
• Guide users through legal resources, including the Michigan Legal Help website
• Support customers in identifying and completing appropriate legal forms
• Conduct basic legal information interviews to understand customer needs
• Gather and organize data for departmental projects and reports
• Prepare written reports and complete basic computations
• Shadow and learn from experienced staff to build knowledge of court operations
• Communicate with County departments and external agencies as needed
• Utilize Countywide and department-specific software to complete assignments

Why You’ll Love It Here

• Gain real-world experience in a legal and court services environment
• Play a meaningful role in helping the public access important legal resources
• Build valuable skills in communication, research, and problem-solving
• Work alongside supportive professionals dedicated to public service
• Develop a strong understanding of court systems and local government operations
• Experience a dynamic, customer-facing role where every day is different
• Be part of a team that makes a direct impact in the community

Minimum Qualifications

• Must meet one of the following educational requirements:
• Current enrollment in an accredited college or university with status as a freshman or sophomore status (equates to steps 1 or 2 of salary range)
• Current enrollment in an accredited college or university with status as a junior/senior status (equates to steps 3 or 4 of salary range)
• Current enrollment in an accredited college or university in a graduate degree program (equates to steps 5 or 6 of salary range)

Additional Desirable Qualifications:

• Reasonable ability to present ideas effectively, either orally or in writing
• Reasonable ability to utilize personal computer programs and other data processing capabilities
• Reasonable ability to utilize current word processing, spreadsheet, database, e-mail, and Internet software
• Knowledge of program analysis, evaluation, research methods and statistics
• Ability to plan and complete assignments within deadlines
• Make routine decisions in accordance with policies and procedures
• Recognize and correct departures from operating practices and procedures
• Initiate improvements in operations
• Perform standardized and statistical computations

Essential Job Functions

• Analyzes, generates, and maintains records and other reference material necessary for departmental use
• Composes, types, and prints reports, general letters, spreadsheets, e-mail, and memoranda from rough drafts or general instructions, involving the assembly of data from computer and paper file or record sources
• Answers and makes phone calls, responds to program related questions, and sends written material as appropriate
• Responsible for project assignments, research, and analysis
• Prepares reports analyzing specific aspects of department structures, functions and/or operational procedures
• Aids in interviewing and communicating with children, parents, schools, police, and other agencies as needed, to determine background information and client/parent needs for counseling
• Conducts interviews with County personnel and outside agencies to relay and gather information for departmental use
• Applies research techniques and analytical methods to the study of administrative systems, organizational structures, policies, and procedures
• Prepares project reports, progress summaries, statistical analysis, and related data
• Conducts initial and ongoing interviews with referred clients to gather and subsequently analyze information and social history to resolve identified issues
• Conducts special studies in conjunction with a project, analyzes data and makes recommendations based upon studies
• Utilizes current Countywide and/or department specific software to complete assignments

Additional Duties & Responsibilities

• Provides information and assistance to the general public and other governmental agencies

Essential Mental & Physical Requirements

• Ability to communicate with employees and public, ability to understand and respond to questions, follow directions
• Skilled in comparing characteristics of document, and to perform arithmetic accurately

Working Conditions

• Most assignments involve work performed in a normal office environment
• May be required provide reliable personal transportation to travel off of the County campus or to specific sites in the performance of job duties
• At Children’s Village or Circuit Court may encounter situations where people could become confrontational

Additional Minimum Qualifications

• *Union if applicable

EEO Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Inclusion Statement

Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace.