College and Career Support Specialist (Full-Time with Benefits)

Overview of Position

By The Hand Club For Kids is seeking a dedicated and organized College and Career Support Specialist to join our team on a full-time basis. Reporting to the Director of College & Career Support, the College and Career Support Specialist (CCSS) supports students in transition to and pursuit of postsecondary paths.

Role Responsibilities

• Performs in a way that is consistent with the vision, mission and culture of By The Hand and commits to excellence in every aspect of the overall operation.
• Models cultural values of By The Hand Club For Kids in day-to-day behavior.
• Follows all policies as outlined in the operational guide, including maintaining brand standards and ensuring 100% adherence to the Child Protection Policy.
• Serve as the primary point of contact for mentors in the NXT Steps Mentoring program.
• Facilitate effective communication between mentors and mentees, ensuring a supportive mentoring environment.
• Aid in recruitment and training of mentors.
• Plan and coordinate logistics for monthly events, including: sending out invitations and managing RSVPs, organizing transportation for students and mentors, arranging meals and dietary accommodations, collecting and processing permission slips from students and guardians.
• Provide ongoing support and guidance to current college and career students.
• Aid in academic and career planning, including resource navigation and goal-setting.
• Coordinate care package support program.
• Offer biblical counsel to students and solicit prayer requests.
• Aid in career research and the development of employability skills to promote successful completion of college degree or employment training.
• Conduct check-in visits with current college students once a semester.
• Help maintain positive working relationships with partner organizations.
• Collaborate with college representatives and assist in program implementation.
• Maintain accurate records related to events, student participation, and mentor engagement.
• Prepare reports on program effectiveness and areas for improvement.

Required Skills/Abilities

• Perform all other duties as required and assigned.
• This position requires a Christ-like servant leader who has a sense of calling and who models Biblical principles.
• Passion and commitment for urban student transformation, confidence to lead in a challenging situation and belief that all children can learn.
• Outstanding problem-solving skills with an orientation toward results, action, impact and influence.
• Ability to work both as a team player and independently.
• Proven ability to work under tight deadlines and multi-task well.
• Passion and commitment for urban student transformation in the area of pre-college.
• Able to locate resources and problem solve when needed.
• Possess strong relationship building skills with young adults.
• Communicates well in written and oral forms using positive interpersonal skills.
• Deep understanding of the barriers to college success for low-income, first-generation students.
• Flexible schedule with the ability to travel several days a month.
• Demonstration of cultural competency and dedication to working with college students, families, and University staff.

Education and Experience

• Bachelor’s degree in School Counseling or related degree.
• Experience using Google Suite products and MS Office Suite.

Physical Demands

• The employee is regularly required to speak and listen.
• This role may require you to move equipment from room to room and lift up to 50 pounds.
• The individual is also required to travel to other organization sites to meet with staff.

Work Environment

• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopies, filing cabinets and fax machines.
• This job is not a virtual job, but it requires in-person attendance as agreed upon by your immediate supervisor.