College Aide (Information Technology)

About the role

The NYC Department of Probation (DOP) seeks a highly motivated student to assist with daily operations within Information Technology. The department is dedicated to enhancing community safety and decreasing recidivism through innovative partnerships and services.

Responsibilities

• Assisting in data collection, data entry, and basic descriptive analyses in Microsoft Access or Excel.
• Aiding in managing research databases to assess both client outcomes and agency performance.
• Preparing basic reports and presentations on research findings with guidance from team members and supervisors.
• Aiding in the preparation, support, and maintenance of database applications, complex spreadsheets, and tracking reports and PowerPoint presentations.
• Analyzing data and reporting findings.
• Performing data entry into automated systems.
• Aiding in research and information gathering using internet tools and social media technologies.
• Assisting with special projects and initiatives as assigned.

Requirements

• For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
• For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
• For Assignment Level III (Information Technology Fellow): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

Qualifications

• Good analytical and research skills.
• Strong verbal and written communication skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Adobe.
• Detailed oriented.
• Ability to handle multiple projects and varying timelines.
• Ability to work both independently and within a group.
• Moderate to strong quantitative and qualitative research skills.
• Moderate proficiency in Microsoft Office Suite applications, specifically Microsoft Office, Excel, and PowerPoint.
• Ability to maintain a calm, pleasant, and cheerful demeanor.
• Must present a professional appearance, be dependable, punctual, and willing to take initiative.
• Ability to adhere to confidential information policies.

Skills

• Good analytical, research skills.
• Strong verbal and written communication skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Adobe.
• Detailed Oriented.
• Ability to handle multiple projects and varying timelines.
• Ability to work both independently and within a group.
• Moderate to strong quantitative and qualitative research skills.
• Moderate proficiency in Microsoft Office Suite applications, specifically Microsoft Office, Excel, and PowerPoint.
• Ability to maintain a calm, pleasant, and cheerful demeanor.
• Must present a professional appearance, be dependable, punctual, and willing to take initiative.
• Ability to adhere to confidential information policies.

Benefits

Public Service Loan Forgiveness (PSLF) program eligibility. For more information, visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Pay

Maximum salary is not guaranteed.

Schedule

No specific schedule is provided.