Collector's Assistant

General Description

Professional work involving tax collections, answering inquiries, performing diversified receiving, recording, balancing and reconciling of receipts in accordance with Massachusetts General Laws, federal law, town rules and regulations. Performs all other related or similar duties as required.

Primary Essential Functions

• Assist in the water/sewer billing, while working closely with DPW and printing vendors to make sure bills are created and mailed in a timely manner.
• Responsible for the water/sewer collections, including the posting of daily receipts while balancing to the cash sheet, maintaining billing data received from the DPW and preparing breakdown for each water/sewer district.
• Responsible for sending delinquent letters and coordinating the water shut-off program, while working closely with DPW to schedule shutting the water off/on.
• Process the Municipal Lien Certificates in a timely manner.
• Balance cash and receipts for Miscellaneous Receipts and turnovers/deposits from other departments.
• Work with the department head to monitor budget; prepare weekly bills, utilize spreadsheets to record and summarize departmental expenses and prepare monthly reports and year end reports.
• Maintain office supply inventory.
• Process and sort incoming department mail/payments.
• Back up to fellow staff in the Collector/Treasurers office which can include but not limited to; the posting of various payments, online payments, lockbox and other similar office tasks.
• Respond to various inquiries regarding water/sewer and tax information.
• Researching records to obtain requested information for other departments, banks, attorneys, real estate agents and residents.
• Provide counter, phone coverage and assistance to the Collector/Treasurer as needed.

Education and Experience

Associate's Degree or equivalent from a two-year college or technical school; and two years related experience and/or training. Candidates with any equivalent combination of education and experience demonstrating ability to perform above duties will be considered.

Qualifications

• Excellent customer service, interpersonal and communication skills.
• Proficiency in Microsoft Office products.
• Ability to organize and prioritize workload, multi task, and work effectively in a busy organizational environment.
• Demonstrated proficiency in the use of computers and office software applications, including spreadsheet applications and Google suite.

Skills

• Experience with MUNIS Software System preferred.
• Knowledge of Massachusetts General Laws preferred.

Pay

Hourly Range - Grade C: $25.5353 - $33.4952

Schedule

Full Time 37.5 per week