Collector

About the Role

We are seeking a detail-oriented and motivated Medical Collector to join our team. The ideal candidate will manage the collection of outstanding medical accounts, ensure compliance with regulations, and maintain accurate records. This role requires a strong understanding of medical terminology, coding systems, and billing processes to effectively communicate with patients and insurance companies.

Responsibilities

• Manage and follow up on outstanding medical accounts to ensure timely payment.
• Review patient accounts for accuracy and completeness, including verifying insurance information.
• Utilize knowledge of ICD-10, ICD-9, DRG, and medical coding to resolve billing discrepancies.
• Communicate with patients regarding their accounts, payment options, and any disputes.
• Work closely with healthcare providers to obtain necessary documentation for claims processing.
• Maintain detailed records of all collection activities and communications in the system.
• Stay updated on changes in healthcare regulations and billing practices to ensure compliance.
• Collaborate with the billing department to streamline processes and improve collection rates.

Requirements

• Previous experience in medical collections or a related field is preferred.
• Familiarity with medical terminology, medical records systems, and coding practices is essential.
• Strong understanding of medical billing processes and insurance verification procedures.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Proficient in using computer systems for tracking collections and managing patient accounts.

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• Paid Time Off (PTO)
• 401(k) retirement plan with a company match
• And more!