Collector

About the role

You will be responsible for specimen collection including various types of toxicology and urine. You will act in the best interest of patient care and Gravity Diagnostics while serving as a liaison between our lab and our customers. This role will also perform a wide variety of administrative/clerical duties.

Responsibilities

• Ensure that all patient paperwork is filled out correctly and all necessary information has been captured at the time of the collection.
• Conduct specimen collections competently, following collection procedures and customer requirements and instructions to deliver a quality specimen collection service at customer locations.
• Adhere to confidentiality expectations and HIPAA requirements.
• Monitor inventory and ensure supplies are stocked.
• Update and maintain client contact information and records, as necessary.
• Keep and maintain the most current training information on patient urine collections.
• Check-in daily and provide weekly updates of account information with office staff including the lab's technologists and/or manager, as directed.
• Adhere to all State and Federal laws, guidelines, and regulations including compliance.
• Other duties as assigned.

Skills

• Demonstrate effective communication skills in working with all department staff.
• Use communication and record-keeping technologies efficiently.
• Act responsibly and follow professional code of conduct as set forth by the company and senior personnel.
• Work in a highly organized and efficient manner.
• Demonstrate a high level of reliability, dedication, and initiative.
• Willingness to adapt to a fast-paced, high-volume, ever-changing environment.
• Capability to handle time constraints and effectively manage deadlines.

Schedule

Monday - Friday, 5:45 AM - 12:30 PM