Collector - Asset Recovery

Primary Responsibilities

• Locating and managing member assets, making necessary adjustments to member accounts.
• Performing collection activities such as communicating with members through various channels regarding past due loans and negative share accounts.
• Preparing documentation for repossessions and liquidate collateral to recover outstanding debts, mitigate financial risk and safeguard the interests of FFCU.
• Preparing documentation that is clear and defined which can be referenced for assigning debt to collection agencies, filing legal actions, or garnishing wages.
• Protecting FFCU assets, securing repayment as appropriate, and monitoring accounts up to dismissal, discharged or repayment period by recognizing the credit risk, clarifying/prioritizing the problem and implementing an action plan.
• Engaging with members proactively to initiate and sustain positive relationships, while fostering clear and effective communication.

Basic Qualifications

• Education: High school diploma or GED.
• Experience in one or more of the following: guest relations, sales, customer service, account management or banking.
• Minimum 5 years’ experience with financial institutions.

Benefits

• Competitive salary with a pay for performance bonus.
• Fully paid Medical, Dental, and Vision benefits package for employees.
• Fully paid Life insurance, AD&D, short and long-term disability coverage.
• 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%.
• Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program.
• Pet Insurance.
• 3 weeks of PTO annually including 2 ½ days of float time.
• 9 paid holidays plus 2 half days.

Pay

Competitive salary with a pay for performance bonus.

Schedule

Not specified.

Qualifications

To apply, please visit our careers page at careers@firefirstcu.org.