Collections Technician - Wastewater

About the role

The LAN Administrator in HSPHD is responsible for maintaining the department's LANs, providing backup/restore for data files, coordinating file sharing, documenting systems, ensuring virus protection, troubleshooting connectivity issues, and administering the File and Print servers.

Responsibilities

• Cook up department LAN utilization
• Configure and install LAN servers
• Assist Division support ITS in installing LAN PC’s
• Provide backup/restore for department data files
• Coordinate LAN administration for Active Directory
• Document department LAN systems
• Cook up systems access and assure virus protection for all department computers
• Troubleshoot and problem-solve connectivity issues
• Administer, design, and support HSPHD systems; operate day-to-day operation of the File and Print servers
• Apply application releases, maintain applications security, maintain both internally developed and vendor supplied software executable(s)
• Organize, monitor, and implement information system projects

Requirements

• One of the following:
  • Bachelor's degree in computer science, management information systems (MIS) or related field plus two years of professional information technology experience
  • A two year degree or approved certification in an IT program plus four years of professional level IT experience
  • An approved equivalent combination of education and experience to equal six years
• Ability to work with a wide range of computer hardware, software, and peripherals
• High level of knowledge of LAN principles and security
• Ability to consult and communicate effectively with all staff and outside agencies, handle multiple simultaneous projects, and analyze and resolve problems
• A minimum of 3-5 years experience in successfully implementing mission critical networks within established deliverable dates
• Experience in LAN Management and LAN infrastructures including cabling and connectivity, RF technology and user accounts
• Experience with daily administration and support tasks that include firewalls, RAS, VPN, ISDN, DSL, wireless, and Internet
• Knowledge of SCCM/SMS, or other LAN management support tools

Qualifications

• Ability to work with a wide range of computer hardware, software, and peripherals
• High level of knowledge of LAN principles and security
• Ability to consult and communicate effectively with all staff and outside agencies, handle multiple simultaneous projects, and analyze and resolve problems
• A minimum of 3-5 years experience in successfully implementing mission critical networks within established deliverable dates
• Experience in LAN Management and LAN infrastructures including cabling and connectivity, RF technology and user accounts
• Experience with daily administration and support tasks that include firewalls, RAS, VPN, ISDN, DSL, wireless, and Internet
• Knowledge of SCCM/SMS, or other LAN management support tools

Skills

• Technical support Windows Operating Systems to include 2000, XP, 2003 and Active Directory NTFS
• Configuring and troubleshooting hardware such as Cisco switches, Ethernet equipment and LAN servers
• LAN Management and LAN infrastructures including cabling and connectivity, RF technology and user accounts
• DSL, Firewalls, Internet, ISDN, DSL, Wireless, and Internet
• Providing technical support for Windows Operating Systems to include 2000, XP, 2003 and Active Directory NTFS
• Experience configuring and troubleshooting hardware such as Cisco switches, Ethernet equipment and LAN servers

Benefits

Hennepin County offers a comprehensive benefits package including:

• Competitive pay
• Work-life balance
• Multifaceted career opportunities
• Generous benefits
• Commitment to your success

Pay

Details about pay will be provided during the interview process.

Schedule

Details about the schedule will be provided during the interview process.