Collections Strategy Analyst- Engage Grade 7
Evolution Group · Home, KS · 5 mo ago
Business DevelopmentFull-time
Data Analysis
- Analyse debt portfolios and collection data to identify patterns, trends, and areas for improvement.
Strategy Development
- Develop and implement data-driven collection strategies to maximize recovery rates.
Performance Monitoring
- Monitor and evaluate the performance of collection strategies and agents, providing recommendations for improvements.
Reporting
- Create detailed reports and dashboards to communicate findings, trends, and recommendations to management.
Process Improvement
- Identify and implement process improvements to enhance the efficiency and effectiveness of collection activities.
Compliance
- Ensure all collection activities comply with relevant regulations and company policies.
Collaboration
- Work closely with the collections team, finance department, and other stakeholders to align strategies and achieve common goals.
Customer Insights
- Analyze customer behavior and payment patterns to inform targeted collection efforts and customer communication strategies.
Forecasting
- Auxiliary in forecasting future collection performance and potential risks based on historical data and market trends.