Collections Specialist

Key Responsibilities

• Research, analyze, and resolve misapplied customer payments within the Accounts Receivable system.
• Investigate payment discrepancies and identify the root cause of unapplied or incorrectly posted cash.
• Review historical transactions to identify potential duplicate vendor payments and coordinate resolutions.
• Perform account reconciliations and document findings.
• Work closely with Accounting, Accounts Payable, and other internal departments to resolve outstanding issues.
• Maintain accurate documentation of research, adjustments, and corrective actions.
• Aid in improving processes and ensuring data integrity throughout the project.

Qualifications

• 2+ years of experience in Accounts Receivable, Accounting, or a related finance role.
• Strong reconciliation and analytical skills.
• Experience researching payment discrepancies and resolving accounting issues.
• High attention to detail with excellent organizational skills.
• Proficiency in Microsoft Excel.
• Ability to work independently and manage a high volume of transactional research.
• ERP experience is a plus.