Collections Specialist

Responsibilities

• Interact professionally with external customers on all collection issues, including making collection calls.
• Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
• Issue statements, provide invoice copies, and create accounts receivable adjustments as needed.
• Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.

Qualifications

• Average 1-3 years of collection experience.
• Associate degree or equivalent work experience.
• Experience with collecting high value transactions.
• Accounting background desired.
• Microsoft Office experience (Excel, Word).
• Strong analytical, communication and customer service skills.
• Excellent phone manner.