Collections Specialist

Job Description

We are looking for a Collections Specialist. This person will be responsible for reaching out to customers collecting on unpaid invoices. You will be contacting insurance carriers and adjusters, various commercial account payables departments, third party payment processing companies, and subcontractors to expedite receiving past due payments in a timely manner.

Responsibilities

• Creating invoices using QuickBooks
• Handling customer disputes in regards to payments or invoicing
• Regularly calling and following up with customers to obtain expected payment status on past due payments
• Resolving collection issues via research and working with other teammates
• Keeping organized and detailed documentation and dates of all correspondence with customers
• Posting customer payments by recording checks, and credit card transactions in QuickBooks
• Updating outstanding receivable totals and unpaid invoices
• When necessary - handling all third-party collection processes - including Liens and documentation of such records
• Reporting collection efforts via monthly statements and reporting to management team

Qualifications

• Proficient in Intermediate QuickBooks
• Minimum 3+ years of high volume collections experience
• Intermediate experience with Excel spreadsheets & Google Forms.

Benefits

• Competitive hourly wage - commensurate with experience
• Monthly bonus based on collection performance
• Paid holidays
• Paid vacation
• 401k
• Healthcare
• Great professional casual work environment