Collections Specialist

About the role

We are seeking an organized and detail-oriented Collections Specialist to join our Property Management team. This position will play a crucial role in managing rent collections and resident accounts for one of our communities.

Responsibilities

• Process rent payments and maintain resident accounts.
• Monitor delinquent accounts and coordinate collection efforts.
• Communicate with residents regarding balances, payment plans, and available resources.
• Assist with eviction and legal processes, including documentation and court coordination.
• Manage post move-out collections and payment assistance programs.
• Partner with the onsite management team on reporting and collections strategies.
• Maintain accurate records and follow company policies and procedures.

Requirements

• High school diploma or equivalent.
• 6+ months of office administration, finance, collections, or property management experience.
• Proficiency in Microsoft Office and Yardi.
• Strong organizational, communication, and customer service skills.
• Multifamily property management experience preferred.

Qualifications

• Ability to work independently and as part of a team.
• Excellent problem-solving and decision-making skills.
• Strong attention to detail and accuracy.

Skills

• Microsoft Office proficiency.
• Yardi software experience.

Benefits

• Comprehensive benefits package.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts.

Pay

$23 - $33.35 USD per hour.

Schedule

Monday through Friday, 9:00 am - 5:00 pm.