Collections Specialist

Summary

This role will be primarily responsible for managing and collecting all outstanding accounts receivables from customers in assigned portfolio while also providing financial, clerical, and administrative support services as needed.

Essential Duties

• Maintain accounts on a daily basis.
• Identify outstanding account receivables.
• Investigate historical data for debts and bills.
• Monitor customer account details for non-payments, delayed payments and other irregularities.
• Contact clients and discuss their overdue payments.
• Process payments and refunds.
• Resolve billing issues.
• Update account status records.
• Prepare and present reports on collection activities and progress.

Qualifications

• 3+ years B2B Accounts Receivable/Collections Experience
• Excellent attention to detail
• Excellent verbal and written communication skills
• Strong organizational skills
• Advanced proficiency in Microsoft Office Suite
• ERP experience

GDI Services Inc. is an equal opportunity employer.