Collections Specialist

Introduction

Gallagher Bassett is dedicated to helping people through challenging moments. Our team of fast-paced fixers, empathetic experts, and outcomes drivers cares deeply about doing the right thing and doing it well.

How You'll Make An Impact

Gallagher Bassett is seeking a motivated and results-driven Collections Specialist to join our team. The Collections Specialist will manage and execute collection activities to ensure timely recovery of outstanding balances while maintaining positive relationships with clients.

Responsibilities

• Contact clients to follow up on overdue accounts and arrange payment plans as needed.
• Monitor and manage accounts receivable aging reports to prioritize collection efforts.
• Investigate and resolve payment discrepancies or disputes professionally.
• Maintain accurate records of collection activities and communications.
• Collaborate with internal teams to address billing issues and ensure client satisfaction.
• Prepare regular reports on collection status and performance metrics.
• Adhere to company policies and regulatory requirements in all collection activities.

About You

• Required: Bachelor's degree and 4 years related experience required.
• Strong Excel and financial management software skills are essential.
• PREFERRED: Degree in Accounting or Finance. CMA or CFA preferred.

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• and more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity. Click Here to review our U.S. Eligibility Requirements.

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.