Collections Specialist

About the role

The Collections Specialist will work closely with customers to help resolve outstanding balances while maintaining positive relationships. The ideal candidate will be professional, organized, and comfortable working in a fast-paced environment.

Responsibilities

• Contact customers regarding outstanding invoices
• Research and resolve payment discrepancies
• Maintain accurate account records
• Monitor aging reports and past-due balances
• Collaborate with internal departments to resolve issues

Requirements

• Previous collections, accounts receivable, or customer service experience preferred
• Strong communication and negotiation skills
• Basic Microsoft Excel knowledge
• Able to manage multiple priorities
• Detail-oriented and dependable

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred

Skills

• Excellent communication skills
• Negotiation skills
• Microsoft Excel proficiency
• Ability to prioritize tasks
• Attention to detail

Benefits

• Competitive compensation package
• Positive team environment
• Opportunities for professional growth

Pay

Not specified

Schedule

Not specified