Collections Specialist

About the role

As a Collections Specialist, you will be responsible for managing and resolving customer accounts that are past due.

Responsibilities

• Manage and resolve customer accounts that are past due
• Communicate with customers to negotiate payment plans and resolve disputes
• Prepare and submit collections reports to management
• Follow up on delinquent accounts and maintain accurate records

Requirements

• High school diploma or equivalent
• At least 1 year of experience in collections or related field
• Strong communication and negotiation skills
• Ability to work independently and manage multiple tasks

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with CRM systems
• Knowledge of credit reporting agencies

Skills

• Excellent verbal and written communication skills
• Ability to work under pressure and meet deadlines
• Strong organizational and time management skills

Benefits

• Flexible schedule
• Health insurance
• 401(k) plan

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible but require regular availability during business hours.

Note: The above details are subject to change based on company policy and budget.