Collections Specialist

Responsibilities

• Review aging reports, account holds, and collection priorities to ensure timely resolution of past-due balances.
• Partner with Customer Care and Sales teams to address customer concerns, resolve disputes, and support payment collection efforts.
• Research and resolve invoice discrepancies, billing issues, and other obstacles impacting payment.
• Utilize SAP and other internal systems to document account activity, track collection efforts, and maintain accurate customer records.
• Monitor customer payment trends and account exposure, escalating concerns and recommendations as needed.
• Exercise sound judgment and problem-solving skills to navigate complex customer situations and support overall cash flow objectives.

Essential Skills

• 2+ years of Collections experience, B2B (heavy in customer relationships)
• 1+ year of intermediate Excel experience (utilizing v-lookups, pivot-tables in daily work)
• 2+ years of SAP experience

Additional Skills & Qualifications

(Not specified)

Requirements

(Not specified)

Pay And Benefits

The pay range for this position is $26.00 - $31.00/hr.

About the Role

Manage a portfolio of business-to-business accounts, driving collection efforts on outstanding balances while maintaining strong customer relationships. Communicate directly with customers regarding payment status, cash flow challenges, and account resolution, utilizing a consultative and relationship-based approach.

Job Type & Location

This is a Contract to Hire position based out of Eden Prairie, MN.

Application Deadline

This position is anticipated to close on Jul 24, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.