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Jobs · Accounting · California

Collections Specialist (6 Month Contract)

KPMG Canada · London, CA · 1 mo ago
On-siteAccountingTemporary

About the role

Reporting to the National Collections Supervisor, you will assist Partners in administering collections according to policies and procedures. Proactively manage all outstanding balances for client payments. Maintain records of clients past due balances and follow-up mandate. The role will be the single point of contact for all collection related matters for the assigned Partners and their engagement teams.

Responsibilities

  • Day-to-day management of client accounts, including reconciliation, collection calls, dispute identification and resolution
  • Locate and notify clients of past due balances by telephone, email, mail etc.
  • Respond to internal and external client account inquiries
  • Interact with the appropriate departments to research outstanding balances and resolve client issues
  • Meet with management to communicate key A/R information such as status of accounts
  • Work with partners, managers and administrative staff on client information that will improve the timeliness of billings and collections
  • Identify and escalate client issues where appropriate
  • Maintain detailed notes on collection activity and scheduled follow ups
  • Produce adhoc reports related to A/R as requested
  • Ensure all customer information is correct, including phone numbers and addresses
  • Set up repayment plans based on the clients financial position
  • Prepare and provide client account statements, as required
  • Implement our collection management processes and procedures in a professional and diplomatic manner, to maximize recovery and minimize debt
  • Work with Billing Specialist to reduce Lock Up Days in accordance with agreed terms of business

Requirements

  • College diploma; finance/accounting diploma preferred
  • 3 years of professional collections experience
  • Strong written, and verbal communication skills with the ability to effectively communicate with individuals at all levels of the organization
  • Strong Microsoft Excel skills

Qualifications

This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG.

Skills

  • Strong written and verbal communication skills
  • Microsoft Excel proficiency

Benefits

The expected base salary range for this position is $47,000 to $71,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Pay

KPMG Ontario Region Pay Range: $47,000 to $71,500
KPMG BC Region Pay Range: $47,000 to $71,500

Schedule

Not specified

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