AR Collections Specialist (3 Month Contract)

Founded in Memphis, Tennessee, State Systems, Inc. serves businesses and organizations in Tennessee, Mississippi, Arkansas, and Alabama.

About the role

The AR Collections Specialist supports daily receivables operations, including payment posting, account reconciliation, collections follow-up, discrepancy resolution, and customer account maintenance to help maintain accurate records and improve cash flow.

Responsibilities

• Post deposits received through the lockbox at the bank, ACH, and branch receipts daily.
• Resolve discrepancies in payments and/or receipts.
• Track deposits and report variances to staff accountant.
• Contact selected group of customers with delinquent open invoices; work with customers to resolve discrepancies.
• Answer accounts receivable phone inquiries and follow up.
• Work closely with divisions to resolve discrepancies.
• Assist in the generation of customer statements based on criteria established by manager.
• Obtain and mail invoice copies for customers, as requested.
• Research and process charge backs, returns, and bad checks.
• Call and/or mail correspondence to customers to update accounts.
• Assist with related special projects, as required.

Requirements

• High school diploma or equivalent required; related degree preferred.
• 1-3 years of experience in accounts receivable, collections, or related field.
• Strong understanding of accounting principles and AR processes.
• Proficiency in accounting software and Microsoft Excel.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to handle multiple tasks and meet deadlines.

Skills

• Accuracy, organization, and attention to detail.
• Problem-solving, prioritization, and time management.
• Clear communication and strong customer service.
• Ability to work independently and collaborate across departments.

Schedule

Monday - Friday, 8:00 AM to 5:00 PM (hybrid).

This is a 3-month contract position.