Collections Senior Supervisor

The Collections Senior Supervisor role is based in the United States and offers the opportunity to lead revenue cycle operations and improve collection performance within a healthcare-focused environment.

About the role

This leadership role combines people leadership, process improvement, healthcare revenue cycle expertise, and strategic problem-solving. It provides an opportunity for an experienced healthcare collections professional to make a direct impact on operational excellence and patient service outcomes.

Requirements

• Experienced healthcare collections leader with a strong background in revenue cycle management, team supervision, and process improvement.
• Ability to manage teams effectively while navigating healthcare billing requirements and payer regulations.
• Minimum of three years of leadership or supervisory experience.
• Minimum of three years of experience in healthcare billing, collections, revenue cycle, or patient business services management.
• Required experience in home infusion services.
• Strong leadership skills with the ability to motivate, coach, and develop employees.
• Knowledge of healthcare billing practices, reimbursement processes, and third-party payer regulations.
• Experience interpreting healthcare industry changes and adapting operational processes accordingly.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent organizational and time management abilities with attention to detail.
• Able to work independently while collaborating effectively within a team environment.
• Strong written and verbal communication skills.
• Able to build and maintain professional relationships across departments and with external partners.
• Able to handle confidential information with discretion and professionalism.
• Proficiency with Microsoft Office Suite.
• Knowledge of CPR processes is preferred.

Benefits

• Competitive annual salary range of approximately $62,400-$104,000 USD, depending on experience, qualifications, and geographic location.
• Annual bonus program eligibility.
• Comprehensive healthcare benefits, including medical, dental, vision, and behavioral health support.
• 401(k) retirement plan and company-paid life insurance.
• Paid time off starting from the first year of employment, including holidays and leave programs.
• Tuition reimbursement and opportunities for professional development.
• Remote work flexibility with a work-from-home environment.
• Opportunity to lead healthcare revenue cycle operations and contribute to improved financial and operational outcomes.
• Supportive workplace culture focused on employee well-being and career growth.