Collections Representative

This role focuses on managing a large business-to-business accounts receivable portfolio, driving timely collections, and ensuring accurate reconciliation of customer accounts. The Accounts Receivable Specialist will work closely with customers’ accounts payable departments, utilize various payment portals, and perform detailed account reconciliations tied to the general ledger. This position offers the opportunity to grow within a large and expanding accounts receivable department.

Responsibilities

• Oversee and manage a large business-to-business (B2B) accounts receivable portfolio, ensuring timely and accurate collection of outstanding balances.
• Initiate and lead collection efforts for some of the organization’s largest corporate accounts, maintaining professional and consistent follow-up.
• Communicate regularly with accounts payable departments at various companies to resolve payment issues and secure timely payments.
• Utilize multiple customer and vendor portals to obtain remittance information, process payments, and monitor account status.
• Handle all reconciliations on customer accounts, ensuring balances tie accurately to the general ledger.
• Post and process customer payments in the accounts receivable system in a timely and accurate manner.
• Perform Excel-based analysis on accounts receivable data to identify discrepancies, trends, and opportunities for process improvement.
• Provide high-quality customer service by responding promptly and professionally to customer inquiries related to invoices, payments, and account status.
• Collaborate with internal teams, such as accounting and operations, to resolve billing or payment discrepancies and support overall financial accuracy.
• Maintain organized and up-to-date records of all collection activities, communications, and account reconciliations.

Requirements

• At least 2 years of experience managing a large B2B accounts receivable portfolio.
• Proficiency with accounts receivable processes, including collections, posting payments, and account reconciliation.
• Intermediate Microsoft Excel skills, including the ability to perform data entry, sorting, filtering, and basic analysis.
• Experience handling reconciliations on customer accounts and tying balances to the general ledger.
• Strong customer service skills with the ability to communicate professionally with accounts payable departments and corporate clients.
• Demonstrated reliability with professional, timely attendance and the ability to maintain consistent work hours.
• Experience or exposure to accounts receivable functions in roles such as accounting clerk or accounting administrator.

Qualifications

• Accounts receivable reconciliation experience is a plus.
• Comfort working with large corporate and B2B accounts.
• Ability to use various customer or vendor portals to obtain payment information and process transactions.
• Strong attention to detail and accuracy in financial data entry and reconciliation.
• Ability to manage multiple accounts and tasks simultaneously in a fast-paced environment.
• Clear and professional verbal and written communication skills.
• Motivation to grow within a large and expanding accounts receivable department.

Work Environment

This position is based in an office environment with a cubicle setup and is 100% on site. The role involves working extensively with accounts receivable systems, Microsoft Excel, and various online portals used by customers’ accounts payable departments. The environment supports collaboration with other accounting and finance team members while focusing on accuracy, professionalism, and timely completion of tasks.

Pay

The pay range for this position is $18.00 - $18.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a Contract to Hire, fully onsite position based in Clearwater, FL.