Collections Manager

About the role

Our client, a leading company in the consumer products industry, is seeking a Collections Manager - (Cash Application & Collections Team Lead) to join their team. The ideal candidate is a results-oriented finance professional with strong Accounts Receivable experience, proven leadership skills, and the ability to drive cash flow, working capital performance, and operational excellence in a fast-paced environment.

Responsibilities

• Lead day-to-day North America Collections and Cash Application operations, ensuring priorities, service levels, and issue resolution remain on track.
• Manage approximately $800MM in receivables, driving cash flow performance, reducing overdue balances, and improving aging metrics.
• Partner with Credit, Sales, Customer Operations, Finance, customers, and external providers to resolve payment risks, deductions, disputes, and escalations.
• Manage third-party partner performance through governance routines, service reviews, performance tracking, and escalation management.
• Lead stakeholder meetings, operational huddles, and reporting activities while maintaining visibility into receivables performance and emerging risks.
• Support audit readiness, controls, business continuity, and process improvement initiatives, including automation opportunities and root-cause resolution.

Requirements

• Bachelor's degree in Finance, Accounting, Business, or a related field preferred; equivalent experience will be considered.
• 5+ years of experience in Accounts Receivable, Collections, Cash Application, Credit, Finance Operations, or a related area.
• Strong knowledge of end-to-end AR processes, including collections, cash application, deductions, disputes, unapplied cash, aging, and working capital management.
• Experience leading high-volume operations and managing third-party providers, shared services teams, or external partners.
• Strong analytical, problem-solving, communication, and stakeholder management skills with the ability to drive issue resolution across multiple functions.
• Proficiency with SAP, Excel, and PowerPoint, along with experience supporting transformation, transition, or process improvement initiatives.

Benefits

• Medical, Dental, Vision
• 401k options
• Weekly pay with direct deposit
• Consultant Care support
• Free training to upgrade your skills
• Dedicated Career Partner to help you achieve your career goals

Pay

Pay Range: $40 - $47 hourly

Schedule

Contract: 9 Months (extension possible)