Collections Clerk

About the role

We are looking for a detail-oriented, part-time Collections Clerk to help manage our accounts receivable and keep customer accounts current. We are building a results-driven team with a get-it-done mentality. To fit the role, you should be a team player at heart who is persistent, organized, and comfortable in a fast-paced, dynamic startup environment.

Location: Remote/Hybrid (Manhattan office)

Responsibilities

• Monitor the AR aging report and follow up on past-due invoices by email and phone
• Send payment reminders, statements, and invoice copies to customers
• Research and resolve billing discrepancies together with sales and account management
• Log customer communications and payment commitments in our systems
• Escalate at-risk accounts and support month-end AR reporting
• Help improve the collections process as we grow

Requirements

• 3+ years of experience in collections, accounts receivable, or billing (B2B or SaaS a plus)
• Clear, professional communication skills: polite but persistent
• Strong attention to detail and organizational skills
• Ability to prioritize and manage a steady volume of accounts with minimal supervision
• Can-do attitude and a high sense of ownership
• Proficiency in Excel
• NetSuite experience - a plus
• Salesforce experience - a plus
• Understanding of basic accounting concepts

Pay

$30.00/hr - $35.00/hr

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Schedule

Part-time, hourly (approximately 1–1.5 days/week), flexible within business hours/days