Collections Call Center Representative

About the role

Join EMPLOYERS, a leading provider of workers’ compensation insurance, and be part of a team that values integrity, collaboration, and innovation!

Responsibilities

• Handle inbound/outbound calls, emails, and chats to assist customers
• Resolve account issues with professionalism and efficiency
• Bring accounts current through payment solutions and customer education
• Deliver exceptional service while building strong customer relationships

Requirements

• 1+ year of collections & high-volume call center experience
• Strong communication, problem-solving, and multitasking skills
• Customer-first mindset with attention to detail
• Basic Microsoft Office skills

Benefits

• Comprehensive benefits package

Pay

Starting at $21.50/hr ($22.50/hr for Spanish bilingual candidates)

Schedule

100% In-Office | Henderson, NV