Collections Analyst

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals.

About the role

This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week. We strive for flexibility and balance while staying true to our principally in-person model. Face-to-face interactions are paramount for individual and collective development, but we encourage individuals to work with their supervisor and team to determine their optimal working environment each day.

Responsibilities

• Engages in collections operations
• Analyzes major accounts and reviews for complex collection activities
• Analyzes large engagements and aged WIP balances to ensure timely billing
• Develops and implements record-keeping systems, forms, policies, and procedures related to billing, processing payments, and other collection activities
• Identifies and resolves problems and inconsistencies and suggests appropriate corrective procedures
• Communicates and coordinates accounting policies, practices, and procedures with department and Firm managers and officials, vendors, reporting agencies, clients, and the public
• Adheres to all collection policies, procedures, and KPIs
• Contacts various credit sources, ensures credit packages or client's financial status is complete, and notifies partners of delinquent payments

Requirements

• 3-5 years of collection, professional services, or similar experience
• Bachelor's degree in accounting or equivalent required
• Experience with accounts receivable is preferred and some experience working within a professional services firm collections department is highly preferred
• Analytical ability required to: identify variances and research questions regarding financial activity and provide explanations, identify opportunities to improve accounting processes & procedures
• Technology skills including proficiency with financial accounting and reporting systems and other word/graphics programs (Microsoft Excel, Microsoft Word, and PowerPoint)

Benefits

We offer eligible staff a robust benefits package. Highlights include:

• Health, dental, vision, disability, and life insurance
• Flexible Time Off and various pre-determined holidays
• 401(k) plan and flexible benefits plans
• Business-related travel expense, lodging, and meal reimbursement
• Pension plan available for eligible administrative and paraprofessional staff
• Discretionary bonus plan for eligible staff
• Some contingent staff positions have the option to elect health insurance in addition to limited paid sick time

Pay

The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in CO, IL, OH, and MA. The range for this role is $53,500.00 - $80,000.00.