Collection Specialist

About the role

The CREDIT REPRESENTATIVE/ACCOUNT MANAGER will be responsible for contacting and overseeing accounts receivable for a select group of customers, focusing on past due accounts. The role involves building relationships with customers and store personnel, assessing creditworthiness, managing credit limits, overseeing payment posting, monitoring disputes, and processing bond and lien claims.

Responsibilities

• Discuss account status and construction projects with customers and store personnel
• Determine credit worthiness and manage credit limits
• Oversight payment posting
• Maintain account integrity and collect past due amounts
• Provide exceptional customer service
• Monitor and report other situations not consistent with the daily operations of the company

Qualifications

• Education in accounting or finance, and experience in customer service, accounting, and construction management helpful
• Skills: Excellent communication (written and verbal), professional position in Customer Service and/or CS Management, Collections / AR experience, Accounting / Finance experience, Construction knowledge, Research, Excel, Word, Outlook, proven Leadership and Decision-Making ability

Skills

• Excellent communication, both written and verbal
• Professional position in Customer Service and/or CS Management
• Collections / AR experience
• Accounting / Finance experience
• Construction knowledge

Benefits

Free coffee.