Collateral Risk Analyst II

About the role

The Collateral Risk Analyst II provides operational, workflow, and vendor management support for the Bank's valuation and environmental risk management programs. The position coordinates appraisal, evaluation, environmental, and related due‑diligence assignments; supports vendor panel administration; monitors workflow activities; and ensures assignments are processed in accordance with departmental policies, regulatory guidance, and service standards.

Responsibilities

• Workflow – Residential/Commercial Valuation & Environmental: Order residential appraisal reports and other valuation products using the department’s workflow tool or develop RFPs as needed; analyze specifications for basic and moderately complex commercial appraisals and environmental assignments to create RFPs; manage RFPs and engagement processes; determine appropriate report scope, vendor qualifications, service levels, and engagement criteria; track and report assignment status; route completed reports to internal or external reviewers; close, track, and process external reviews; order supplemental services (construction, insurance, site‑visit inspections); support reviewers in complex situations and coordinate the bank’s response to disputes.
• Vendor Management – Residential/Commercial Valuation & Environmental: Build and maintain partnerships with appraisers, environmental professionals, and other vendors; create and maintain vendor profiles and ensure proper documentation; administer approved vendor panels (onboarding, credential verification, license/insurance tracking, service area maintenance, record retention, compliance monitoring); train and coach vendors on turnaround time and workflow issues; monitor vendor performance metrics; prepare periodic vendor management reports.
• Administrative & Department Support: Handle departmental accounts payable processes, including invoice validation per bank accounting requirements; monitor continuing education records; assist with departmental reporting, supply ordering, and general administrative support.
• Other Responsibilities: Perform other job‑related duties as assigned.

Qualifications

Required Qualifications:

• High school diploma
• Minimum 2 years of experience in real estate, appraisal operations, collateral risk, vendor management, banking operations, or a related discipline
• Strong organizational skills with the ability to manage multiple assignments and deadlines simultaneously
• Proficiency in Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook

Preferred Qualifications:

• Bachelor’s degree in Business, Finance, Risk Management, Real Estate, or a related field
• Experience with workflow management systems and/or vendor management platforms
• Knowledge of appraisal, evaluation, environmental due‑diligence, and collateral risk management processes
• Experience in commercial and residential valuation administration within a financial institution

Core Competencies / Skills

• Time management and prioritization
• Written and verbal communication
• Collaboration and teamwork
• Vendor relationship management
• Strong attention to detail
• Process‑oriented mindset

Benefits

• Medical, dental, vision, and prescription coverage (contributory)
• Bonus programs
• Employee Stock Option Program (ESOP)
• Life insurance, long‑term disability, and accidental death & dismemberment (LTD & AD&D)
• Paid time off (personal and vacation)
• Paid sick time
• Bank holidays
• 401(k) participation

Schedule

This position is based at Columbia Bank’s headquarters in Fair Lawn, NJ, or at branch locations in Roselle, NJ; Freehold, NJ; and Voorhees, NJ. Regular on‑site attendance is required.