Coffee Specialist (Full-Time) - BIM Square One

Position summary

We are looking for a Full Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales and achieving sales targets.

A day in the life

• Enthusiastically engaging in daily briefings in order to understand key objectives and meet deliverables;
• Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
• Delivering the best customer experience by leveraging product knowledge and enthusiasm for the brand;
• Creating positive brand experience for all stakeholders;
• Promoting Nespresso’s sustainability mission by educating customers and prospects.

What will make you successful

• Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
• 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
• Demonstrated excellence in sales and customer service
• Effective time management and interpersonal skills
• Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.

Benefits

• Competitive wage ($18.75/h) + quarterly bonus
• Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
• Lifestyle spending Account
• Free coffee machine & monthly Nespresso credit
• Exclusive employee discounts
• Excellent training and development programs
• Growth opportunities
• Free unlimited coffee during working shifts
• Pension plan with competitive employer contributions

About the role

Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.

Contact

If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.

Location

Misssissauga, CA, L5B 2C9