Coffee Machine Repair Technician

About the role

We are looking for a Coffee Machine Repair Technician to support the diagnosis, repair, and maintenance of espresso machines and coffee equipment. This role is focused on troubleshooting technical issues, performing repairs, conducting preventative maintenance, and ensuring products are restored to optimal working condition.

Responsibilities

• Diagnose and troubleshoot issues with espresso machines and coffee equipment
• Perform repairs and maintenance to restore products to proper working condition
• Conduct preventative maintenance to improve performance and reduce future service issues
• Test repaired units to verify functionality and quality standards are met
• Aid customers with basic troubleshooting and technical support via phone or email when needed
• Maintain accurate records of repairs, replacement parts, and maintenance activities
• Track and organize service requests and repair workflows
• Communicate repair status updates and technical findings to internal teams
• Maintain a clean, organized, and safe work environment
• Identify recurring product issues and provide feedback to help improve product quality and customer experience

Qualifications

• Experience in appliance repair, electronics repair, or technical troubleshooting preferred
• Familiarity with espresso machines, coffee equipment, or small household appliances is a plus
• Strong mechanical and problem-solving skills
• Ability to diagnose and repair electrical and mechanical issues
• Strong attention to detail and commitment to quality workmanship
• Excellent communication and customer service skills
• Ability to work independently and manage repair priorities effectively