Coding Compliance and Training Supervisor

Location: Upper East Side, NYC • Monday–Friday • 35 hours/week • Exempt

About the role

Results-driven Professional Billing & Coding Supervisor with extensive experience leading multi-specialty physician coding operations, revenue cycle management, compliance oversight, charge capture, and reimbursement optimization. Proven success supervising coding teams, improving coding accuracy and productivity, reducing denials, ensuring regulatory compliance, and driving operational excellence through auditing, education, performance management, and process improvement initiatives.

Responsibilities

• Lead and oversee professional billing, coding, charge capture, and Epic work queue operations, ensuring accurate, timely, and compliant claim submission, reimbursement, and revenue cycle performance.
• Supervise, mentor, train, and evaluate coding staff, establishing productivity, quality, and compliance standards while fostering a high-performing and accountable team environment.
• Direct multi-specialty physician coding activities, ensuring accurate assignment of CPT, ICD-10-CM, HCPCS, and modifiers in accordance with CMS, payer, and regulatory guidelines.
• Manage coding quality assurance programs, compliance audits, and performance reviews to identify documentation deficiencies, coding trends, denial patterns, and revenue enhancement opportunities.
• Serve as the primary coding and compliance subject matter expert, providing guidance to physicians, leadership, and staff regarding regulatory updates, payer policies, and reimbursement requirements.
• Collaborate with physicians, clinical leadership, and revenue cycle stakeholders to improve documentation quality, coding accuracy, charge capture processes, and overall financial performance.
• Oversee denial management initiatives by conducting root cause analyses, monitoring trends, implementing corrective actions, and reducing revenue leakage through proactive resolution strategies.
• Monitor and resolve coding-related claim edits, missing charges, work queue exceptions, and billing discrepancies to improve clean claim rates and operational efficiency.
• Develop and deliver ongoing provider and staff education programs focused on coding compliance, documentation improvement, CMS regulations, payer requirements, and industry best practices.
• Lead departmental process improvement initiatives, policy development, system enhancements, and strategic projects while ensuring compliance with HIPAA, CMS, and organizational standards.

Requirements

• High school diploma or GED.
• Minimum of 3 years of related work experience, preferably in a multi-specialty practice.
• Comprehensive knowledge of coding and third-party insurance billing policies and procedures; previous coding experience.
• Certified Professional Coder (CPC) certificate required.

Skills

• Demonstrated ability to multi-task and prioritize in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to interact effectively with multiple constituencies and exercise “people skills.”
• Ability to meaningfully contribute as a member of a multi-disciplinary team, supporting coworkers to ensure a positive patient experience and smooth operations; reliability and punctuality.
• Ability to make and be accountable for decisions.
• Demonstrated ability to recognize, resolve, or refer problems and conflicts.
• Ability to recommend new procedures and participate in their implementation.

Pay

$108,600 – $122,500 per year.