Coder Lead

About the role

As our Coder Lead, you will serve as a vital subject matter expert and mentor within the Revenue Cycle department, providing critical leadership by coordinating daily coding workflows, assessing production and quality standards, and acting as a key liaison between physicians and support staff. You will troubleshoot complex billing issues, ensure clinical documentation integrity, maintain adherence to government regulations using EHR systems like Epic, oversee coding team productivity, manage coding volume and charge lag reporting, provide analytical insights, monitor customer service work queues, and serve as a hands‑on contributor when needed. CHI Health Clinic offers primary to specialty care, walk‑in and virtual services across more than 20 specialties and 100 convenient locations, some with extended hours.

Responsibilities

• Serve as a vital subject matter expert and mentor within the Revenue Cycle department.
• Provide critical leadership by coordinating daily coding workflows, assessing production and quality standards, and acting as a key liaison between physicians and support staff.
• Troubleshoot complex billing issues.
• Ensure clinical documentation integrity.
• Maintain adherence to government regulations while utilizing electronic health record systems like Epic.
• Oversee the productivity of the coding team, including facilitating new hire training, shadowing, and conducting performance quality reviews.
• Manage incoming coding volume and charge lag reporting.
• Provide analytical insights to revenue cycle leadership.
• Monitor customer service work queues to resolve coding concerns.
• Serve as a hands‑on contributor, filling in for coding staff to ensure operational excellence and seamless reimbursement cycles.

Requirements

• Certified Professional Coder (CPC), upon hire
• Certified Coding Associate (CCA), upon hire
• Certified Cardiovascular and Thoracic Surgery Coder, upon hire
• Certified Professional Coder Hospital (CPC‑H), upon hire
• Radiology Certified Coder, upon hire
• Registered Health Information Technician (RHIT), upon hire

Qualifications

• Associate’s degree in a related field (preferred)
• 5–7 years of coding experience in a healthcare organization
• Completion of college‑level courses in medical terminology, anatomy and physiology, disease processes, and pharmacology

Skills

• Strong analytical and problem‑solving skills
• Excellent communication abilities for small and large group training
• Capacity to manage multiple priorities in a fast‑paced environment
• Commitment to detail and ability to relate well with staff at all levels

Pay

$24.27 - $36.10 /hour