Code Enforcement Officer I (Code Compliance) (Civil Service)

The Code Enforcement Officer I investigates, inspects, and enforces municipal, land development, and property maintenance codes within city boundaries. Schedules and performs systematic property maintenance inspections to maintain or achieve minimum property standards.

Responsibilities

• Conducts and performs inspections on city properties, projects, buildings, and developments to ensure compliance with all municipal, state, and federal regulations.
• Identifies, determines, and compiles non-compliant concerns and addresses issues with appropriate parties; takes accurate data and information concerning code violations and enforces code compliance.
• Investigates non-compliant problems and makes recommendations for corrective action; communicates and collaborates with developers and other individuals to address code violations and make changes; performs follow-up work and assistance as needed.
• Creates accurate and professional notices of violation; takes photographs and gathers evidence while performing inspections; issues citations and responds to citizen complaints.
• Educates and provides information to citizens, developers, and the general public; interprets laws and regulations while educating the public on laws, regulations, and code standards.
• Drafts, maintains, and edits documents regarding inspections, code enforcement activities, and code violations.
• Remains up to date on all current code standards and changes in regulations; maintains certifications and attends professional development as needed.
• Drives vehicles throughout the city to perform inspections and address compliance and code violations.
• Performs any and all other work as needed or assigned.

Requirements

• High school diploma or GED.
• Two (2) years of heavy citizen/customer service contact resolving complaints and/or conflicts, service and/or billing disputes.
• Valid driver’s license with good driving record.
• Must obtain certification as a Code Enforcement Officer Trainee issued by TDLR within probationary period.
• Availability to work varying shifts including nights, weekends, and holidays.

A current Code Enforcement Officer Trainee certification (or higher) issued by the Texas Department of Licensing and Regulations (TDLR) will meet the education and experience requirements.

Preferences

• Bilingual in English/Spanish is a plus.
• Effective oral and written communication skills.
• Exceptional customer service skills.
• PC and report writing skills.
• Ability to testify in court and deal effectively with the public.
• Ability to work under time-sensitive situations.
• Ability to work with community stakeholders and develop community partnerships.
• Ability to demonstrate a high level of professionalism.

This position requires an online exam that covers the following categories: Reading Comprehension, Applying Policies, Sentence Clarity, Business Correspondence, and Spelling. Candidates meeting the minimum qualifications will be sent a secure link to take the exam.

Skills

• Knowledge of municipal, state, and federal regulations.
• Knowledge of inspection protocols, policies, and procedures.
• Ability to determine code violations and suggest corrective action.
• Ability to issue citations and communicate with various individuals.
• Ability to interpret, educate, and apply regulations to correct compliance issues.
• Ability to use computer programs, software, and equipment.
• Ability to provide calm, professional, and excellent customer service.
• Ability to manage time and complete multiple tasks.
• Communicating effectively verbally and in writing.
• Establishing and maintaining effective working relationships.

Pay

The salary listed is the starting salary range; amount offered will depend upon qualifications.