Cocktail Server - Williamsburg Inn

Essential Duties

• Warmly greet customers and deliver exceptional service with attention to detail and a friendly attitude.
• Efficiently and courteously serve food, alcoholic and non-alcoholic beverages to guests.
• Perform other duties as required to exceed guests' expectations.

Requirements

• Demonstrated excellent guest service skills
• Ability to (1) learn formal tea service; (2) handle large numbers of guests courteously and efficiently; (3) maintain standards listed below

Applicants must be 18 years of age according to A.B.C. 4.1-307

Expectations

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with colleagues and management.
• Arrive on time to work and as scheduled.
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.

Note: In accordance with Virginia A.B.C. 4.1-225 Colonial Williamsburg prohibits employment of anyone in an alcohol serving position who has been convicted of a felony, any crime involving moral turpitude (lying, cheating, or stealing), or a drug-related offense within the past five (5) years.